Friend sent me $1,000 from the UK. Paypal took out -$44.30 USD in fees

joboo
Contributor
Contributor

Got wrong info from the rep when I first called in about this.  Was told it was only going to .20gbp or .30USD.  Called in today to Paypal after I got the news.  Rep told me it between an hour on hold and some digging on her part, that it was a 4.4% fee plus .30 cents.  Couldn't find that info anywhere on Paypal's website.  Actually had to google those numbers and found the info on a competitor's website.

 

"PayPal charges 4.4% + 30 cents per transaction with an additional 3% in currency conversion fees and 1.5% in international transaction fees. "  

 

Competitor charged 2%, with no currency conversion fees BTW.  So Paypal is charging almost 9% (8.9) from this transaction.  Holy crap. I'm in the wrong business. 

Does someone have have a link to this info on Paypal's website?  

Went here:
https://www.paypal.com/businesswallet/fees/paypal-fees
and here:
https://www.paypal.com/us/webapps/mpp/merchant-fees

 

Nada. 

 

Rep had actually sent me to the second link to see the info.  It's not there.
I would think something as important as international fees should be prominently displayed.    Thanks in advance for the info.

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