Ebay : The item you won is no longer available , But I didn't get a refund or anything

[Shadow2Real]

I Ordered a PS4 off Ebay a couple days ago and hours later that day I received a email from Ebay that the item was removed because Ebay had concerns with the seller's account. I had already payed through paypal and money was already taken out of my account, but the email says "You haven’t paid yet, which means there’s nothing you need to do. We've also taken the step of canceling your order." How can I Get My Money back?

[kernowlass]

@Shadow2Real 

What does it say next to the transaction in your Paypal account?

1. Pending (with a clearance date)
2. Pending/Unclaimed with a cancel option.
3. Pending/Unclaimed withOUT a cancel option.
4. Payment or Sent.
5. Pending/Uncleared with a clearance date.
6. Pending awaiting authorisation.

[Shadow2Real]

It says Payment next to the trans

[kernowlass]

@Shadow2Real 

How do I open a dispute with a seller when a purchase goes wrong?

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if:
•You don’t receive the item OR service
•You receive an item but it’s significantly different than the description on eBay or on the seller’s website

By opening a dispute, you can communicate directly with your seller to work out a problem transaction.

If you reach an agreement with the seller you can close the dispute. If you're still not happy with the result, you can escalate the dispute into a claim. Paypal will review the claim and decide on reimbursement.

These steps apply to Personal accounts. If you have a Business account, please log in to see the steps that apply to you.

To open a dispute:
1.Log in to your PayPal account.
2. Click on the transaction and use the resolve a problem option at the bottom of that details page.

Note:
•Generally buyers must wait at least 7 days from the date of payment to escalate a dispute for an item not received
•Where an item has not been received, please ensure you have given the seller enough time before opening a dispute

DO NOT CLOSE THE DISPUTE UNTIL YOU HAVE A CLEARED REFUND OR YOUR ITEM WHATEVER THE SELLER SAYS. ALSO DON'T FORGET TO ESCALATE THE DISPUTE TO A CLAIM WITHIN 20 DAYS IF THE SELLER DOES NOT REFUND.

If that does not work then if you funded your paypal payment via a card then contact your card issuer and see if they will do a chargeback for you.

[Shadow2Real]

Thank You. Hopefully I get the refund.

[cgarnica7]

Did you ever get the refund? What did you do ? I’m having this problem right now

[arunj199]

Guys did you get the refund?