Double money taken

AlisonE
New Community Member

Hi there,

I made a purchase but didn't check to see if there was money transferred in my account. The payment reversed, but then came out the next day. I got worried because my Paypal was still showing as minus so I did a manual transfer. The money I transferred manually should be in my account as a credit considering I transferred extra funds unnecessarily. 

 

My bank account looks like this 

 

Payment $300

Reversal $300

Payment $300

Payment $300 

 

Why is my account still showing as a negative?!

 

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi AlisonE, 

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 
Your question is very account specific and we would be unable to tell you why this has happened over a public forum. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 
 

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