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Depop pending payment

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Noodlestrand
New Community Member
Posted on
I recently started using Depop a month ago from an old account I made and have successfully sold 5 items. PayPal has had all my buyers payments pending even after the buyers have received their items and left positive reviews. The first item I sold was 22 days ago and I still have not received my payment? Please help.
1 REPLY 1

Depop pending payment

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PayPal_Marina
Moderator

Hi @Noodlestrand,

 

I understand you have concerns about payment holds, and I'd like to help. Please make sure you've added tracking information to each transaction on PayPal so that eligible payments can be released sooner. If a payment is held longer than 21 days, please contact us directly for further assistance.

 

I hope this is resolved for you soon!

 

- Marina

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