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Depop Payments Still On Hold?

Posted on

Hi all. I have sold 3 items on depop quite soon after creating my account, and all 3 payments are still on hold, even though I have updated tracking information and given tracking numbers. I have also messaged the buyers individually, and they have confirmed that their items have been delivered, yet PayPal says that I will get the money within 1 day of delivery - these items have arrived to the buyers quite a while ago! Any ideas?



Depop Payments Still On Hold?

Esteemed Advisor


Funds are normally released when tracking shows online that the item has been delivered to the buyer + 1 day as long as you used one of Paypals supported carriers.

If completed and no funds are released then contact c.s. and request manual release of funds.

Contact options for Paypal are accessed by clicking help/contact bottom left of Paypal pages...

1. Paypal phones are slowly re-opening and increasing in numbers (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: and @AskPayPal for Twitter.

Advice is voluntary.
Kudos / Solution appreciated.

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