Can’t link bank account

Rachaelgt
New Community Member
I attempted to link a business account just for purchasing purposes and accidentally sent two lots of “test” deposits. I tried to verify both sets of deposits but PayPal didn’t recognise either and now comes up with an error when I try to link the account. When I call PayPal help it says they’re experiencing technical difficulties. There’s no notifications on my end for proof of identity or any visible way to rectify this.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Rachaelgt 


Every time you request a code to confirm a card or bank account it cancels the previous request/code.
If you input the first code to arrive it would be the cancelled one.


Do that 3 times with the first code and you would no longer be able to confirm your card or bank account that way.
The correct code would have been the second (or last) code you requested.

You would need to ask customer services to add it for you.
They would probably request that you upload a copy of your card or bank statement to prove ownership of the account as you couldn't complete the code method.


Advice is voluntary.
Kudos / Solution appreciated.
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