Can't link PayPal to my bank account
FrankTauu
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Posted on
Aug-30-2021
12:30 PM
I cannot link my bank account to my PayPal account
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Bank accounts and credit cards
5 REPLIES 5
TonyTam
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Aug-31-2021
01:16 AM
kernowlass
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Aug-31-2021
02:00 AM
Is the bank account in exactly the same name as your paypal account name?
Have you tried another browser / cleared your history/cache?
Is it a NZ bank account?
Has it been linked to any paypal accounts in the past?
Advice is voluntary.
Kudos / Solution appreciated.
FrankTauu
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Sep-01-2021
05:55 AM
When I set my PayPal up I used my nick name which is different from my legal name. I have submitted my legal documents ie. Drivers licence and marriage cert to PayPal to change my name on paypal. Hopefully I get the name change on PayPal sorted so I can then link my bank account. Fingers crossed I don't have to jump through any more hoops once my name change is sorted.
FrankTauu
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Sep-01-2021
05:57 AM
Also, yes it is a New Zealand Bank account and no, my bank account is not linked to another account.
kernowlass
Esteemed Advisor
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Sep-02-2021
03:30 AM
Name on the bank account has to match the name on your paypal account so that would be the issue.
Also you may not be able to change the nickname as normally paypal will only change a name for legal reasons ie marriage OR for a 2 character minor correction.
Any documents you send in has to show the name on your paypal account was your legal name but that has now changed to another legal name.
Advice is voluntary.
Kudos / Solution appreciated.
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