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Can’t have my money? No send no transfer can’t activate my cash card

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dcook41
New Community Member
Posted on
I literally am being told I have no holds or limitations on my account, no blocks no issues. I have a cash available balance and I can’t send money, do instant transfers, or even activate my cash card. Why??
1 REPLY 1

Can’t have my money? No send no transfer can’t activate my cash card

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PayPal_Ayesha
Moderator

Hello @dcook41,

 

Thank you for your post and welcome to our Community Help Forum!

 

I am sorry to know about the trouble that you're facing with your account. Sometimes, our security program considers a variety of factors at each transaction/activity to keep you safe. Any activity can often be blocked or declined if we detect any unusual or suspicious activity or not safe for your account in the future. In this case, I would recommend trying again later after a couple of hours. Here's the link to activate your Cash Card. If the issue persists, I would suggest you, reach out to the customer support team via the contact options for further assistance. 

 

I hope this helps.
Ayesha

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