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CRITICAL: The "000000XX7" order ID is incorrect. Verify the ID and try again - Magento 2

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NavaED
New Community Member
Posted on

Hi Support team,

 

We are facing issue where the Payment was captured but the order was not created. Please look below log details.

 

 

 

exception.log:

[2020-01-28 19:59:24] main.CRITICAL: The "00000XX07" order ID is incorrect. Verify the ID and try again. {"exception":"[object] (Exception(code: 0): The \"00000XX07\" order ID is incorrect. Verify the ID and try again. at /var/www/html/vendor/magento/module-paypal/Model/Ipn.php:143)"} []

 

Magento 2 version 2.3.2

 

 

 

 

Please look into above Issue and provide solution ASAP.

1 REPLY 1

CRITICAL: The "000000XX7" order ID is incorrect. Verify the ID and try again - Magento 2

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precision8428
Contributor

any update on this. the payment ig getting processed. However, it throws errors unable to find entity with cartId = 122

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