British Airways Pending Payment?

LucySayer1
Contributor
Contributor
I've attempted to pay BA for some flight seats for the weekend via my PayPal but I've received an email stating "you've submitted an order for ...." for the seats, no follow up emails from BA, when I click on the transaction on my PayPal app it says error, and when I check my booking on BA it hasn't got the seats booked for me and they're still available! What do I do? Book again? Or leave it??
Login to Me Too
1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@LucySayer1 

 

Seems like the order glitched. The pending payment is a temporary authorization hold on funds awaiting merchant to capture and could expire and drop off if the merchant doesn’t or can’t. Check with BA on your payment/booking again to see if in fact they have a PayPal order to void the authorization. If not let it lapse on it’s own eventually. In the meantime try booking again. If the authorization remains for long than 30 days, ask your bank or PayPal to void it.


Kudos & Solved are greatly appreciated. 🙂
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.