withdraw money and not arrived to bank account

jaber_92
Contributor
Contributor

Hallo,

 

I transferred money from my PayPal to my bank account (German bank), but two weeks passed away and the money doesn't arrive in my bank account yet. what can do?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@jaber_92 

 

Allow 3-5 business days as per link.

https://www.paypal.com/de/cshelp/article/wie-erhalte-ich-geld-aus-meinem-paypal-konto-help394

 

And if not showing check with your bank and then paypal customer services.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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