preauthorized payment not complete
Welcome to the community and thank you for your post!
I do understand your concern with this. When you attempt to make a payment, the amount can be temporarily charged to your bank/card. This is an authorization charge.
As you did not complete the transaction, your order with the merchant would not be processed. Therefore, the temporary charge will be removed from your bank within 72 hours.
It will not show as a refund as the funds were only temporarily placed on hold. The transaction should just be removed from your online banking. This is normal practice for online payments, so no need to be worried if this happens again.
I hope this helps!
Thank you for visiting the Community Help Forum!
I understand your concern about the preauthorized charge in your PayPal account. When you attempt a payment, the amount will be charged temporarily to your bank/card and the same will be in pending status in your PayPal account, As the payment wasn't completed, any temporary hold on your bank/card will be released in few days and the pending charge will get dropped too. You can learn more about pending authorizations here : What’s an “authorization” and can I cancel it
You can contact the merchant to cancel the pending authorization and you can see the seller’s contact details in the activity page by clicking on the pending transaction. If the seller is not able to cancel it, the authorizations will get voided automatically in 30 days.
Hope this information helps,
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