Why can't I transfer my funds into my bank account?

zyburz
New Community Member

Why can't I transfer my funds into my bank account? Error message: There's a problem right now we're not able to transfer your funds into your bank. I already called my Bank and they advised they can't assist, the issue is with paypal. Please help

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3 REPLIES 3

S_Ameen
PayPal Employee
PayPal Employee

Hi @zyburz 

 

Welcome to the PayPal Community! I am sorry to know that you are unable to withdraw the money from your account. Our security system checks every transaction to make sure that it is risk-free. If we find that the transaction is not completely secure our security system stops it from processing. This will not affect every transaction in your account. You need to wait for 72 hours and then withdraw the money from your account.

 

I hope the provided information is helpful to you.

 

Ameen

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Virgie19
Contributor
Contributor
Me too Why can't I transfer my funds into my bank account? Error message: There's a problem right now we're not able to transfer your funds into your bank. I already link my Bank, its it's been 3days since my funds are offhold and im trying to change currency so i can withdraw my funds but tlthe same respond i got Please help
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PayPal_Meghan
Moderator
Moderator

Hello @Virgie19

Congratulations on your first post in the Community! 

I'm sorry you're having difficulty transferring money to your bank account, even after waiting a few days. I hope you've already been able to make the transfer, but I have a few tips that might help if not. Anytime you access your account, you'll want to use one consistent device with your location services turned on. It's also a good idea to double-check that your internet connection is strong and that you've recently cleared the cache and cookies on your favorite browser. When transferring to your bank, please ensure your bank is confirmed first. If you haven't confirmed it, you can find the steps in our Help Center here. I also suggest visiting this declined payment Help Center article for a few more troubleshooting steps. If you still can't make the transfer after attempting all of these troubleshooting steps, you can find to our Customer Support options here.  

I hope you're able to make the transfer soon! 

- Meghan


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