Unable to transfer funds to my bank from a closed account because of country change.

[darcome]

Hi everyone,

my account has been closed because from the UK I went baclk to Italy.

I have received an email saying:

"If you have a PayPal balance, you can withdraw it to your bank account"

but when I try to transfer the funds from paypal to my bank account using xoom I receive an error that says that there are limitation on my account... 

So... given that I have several thousand eours to transfer, what do I have to do?

Thanks in advance

[kernowlass]

@darcome 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.