To comply with international regulations, this transaction has been declined.

Spivakov
Contributor
Contributor

Good day!
I hope my message reaches support.
There was a problem. I created PayPal for business, to sell goods through my site on the Shopify system, I confirmed my email, phone number, entered business data and the rest.
When paying, the client gets an error "To comply with international regulations, this transaction has been declined."
On the forum, I see that many people also have this error, but I did not find a way that would help me.
I will be very grateful for your help.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Spivakov 


Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646


You still can't do commercial transactions and receive goods/services payments.


Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Spivakov 


Paypal account holders in the Ukraine can now receive payments with the recent change of policy, but they are restricted to receiving only friends/family payments as per link.
https://www.paypal.com/ua/smarthelp/article/faq4646


You still can't do commercial transactions and receive goods/services payments.


Advice is voluntary.
Kudos / Solution appreciated.
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Temp20240107V
Contributor
Contributor

I do not see any solution to this

 

"To comply with international regulations, this transaction has been declined."

 

I wanted to donate 10 bucks to a Grenada newspaper I mean c'mon. Is this an America thing?

 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Temp20240107V 

 

https://www.paypal.com/al/legalhub/recpymt-full?locale.x=en_AL

 

This policy applies to users in the following countries: Albania, Algeria, Antigua and Barbuda, Barbados, Belize, Bosnia and Herzegovina, Dominica, Egypt, Fiji, French Polynesia, Grenada, Lesotho, Malawi, New Caledonia, Palau, Saint Kitts and Nevis, Saint Lucia, Seychelles, Trinidad and Tobago, Turks and Caicos.

 

 


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Kudos / Solution appreciated.
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Purchasing101
Member
Member

Quick answer: I updated Tax Information (My Name) on Paypal account and the and payment went through.

1. Open paypal in separate window, 2. Login,  3. update information 4. click back on original window 5. Process Payment (again)

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