Sent money to correct email but it is his ex girlfriend's account

1974Kombi
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Contributor

How do I get my money back that has been sent to the correct email address but the email address is from an ex-girlfriend who used this guy's email address to set up an account. She has kept the money and he never got it

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3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@1974Kombi 

 

Did you send it using the friends/family or goods/services option?

Is it marked as pending or completed?

How did you fund the Paypal payment ie which funding source? 


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1974Kombi
Contributor
Contributor
Goods and service. Completed. Paid through PayPal funds.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@1974Kombi 

 

Then open a dispute for non receipt of item (as they have nothing to send you then you should get a refund), make sure you escalate it to a claim after allowing her time to refund you.


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