Selling on Grailed

Mar106
Contributor
Contributor

do y’all know when I will get my money off of hold after selling on Grailed? My order has been delivered to buyer already

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Mar106 

 

Did you add tracking to the PayPal transaction? Since it’s the weekend the release may be done on Monday. Or call customer services on Monday.


Kudos & Solved are greatly appreciated. 🙂

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sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Mar106 

 

Did you add tracking to the PayPal transaction? Since it’s the weekend the release may be done on Monday. Or call customer services on Monday.


Kudos & Solved are greatly appreciated. 🙂
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Mar106
Contributor
Contributor
Yes it was tracking through paypal using ups so they have the tracking number and it says it is delivered
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MilesJay
New Community Member

Did you receive the money yet because I'm currently having the same problem.

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Temp20230602E
New Community Member
same here idk what to do it’s been delivered and it’s still on hold
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PayPal_JonK
Moderator
Moderator

Hello @Temp20230602E, @MilesJay, and everyone else, 

 

Welcome to the PayPal Community Forum! I'm sorry to hear a recent sale hasn't gone quite as you had expected. When selling through Grailed, you may experience a shipping hold up to 7 days. However, once the payment is released to PayPal, there may be a payment hold placed by PayPal as well. You can review PayPal's hold processes here: 

 

Why is my payment on hold or unavailable?

How can I release my payment(s) on hold?
 

I hope that helps. Best wishes on this and your future sales!

 

 - Jon K


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