Recurring payment failure when using for Oculus purchase

Akatsuki-Ryker
New Community Member

Whenever I try to buy something on the Oculus store using my linked Paypal account, it always says that the payment fails and I should just try using another payment method or contact support. Any ideas?

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1 REPLY 1

PayPal_paula
Moderator
Moderator

Hi @Akatsuki-Ryker and welcome, 

 

I am sorry to hear that you have been unable to make your payment. Do you have a card registered to your PayPal account? Some websites will only accept instant payment so if you have your bank account registered and not a card then it may not accept it as it can take some time for this payment process to complete. If you already have a card registered be sure to check that it is confirmed and then try it again. Also, make sure you are logging in from a secure location as sometimes if you are using an open wifi network a payment can be declined. 

 

I hope this helps, 

Paula 

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