Pending Sent Payment/Account Permanently Limited

DUBKinG
New Community Member
Yesterday I sent a payment as a guest (without logging in to paypal) using an email linked to my old paypal account which I haven't use in 3 or more years. The payment was deducted from credit card then an email came in says my payment is pending and ehrn I tried to log in to my paypal account in order to process that pending payment it shows my account is permanently limited. So there's no way to cancel or process the payment as it doesn't show in my account. How to resolve such an issue? I can't call customer support because I live ouside the US. In short: Sent payment is pending. Account is permanently limited.
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@DUBKinG 

 

When you pay a company then it is often pending or awaiting authorisation until that company processes your order and captures the pending payment.

If they don't process the order and capture that payment then the pending status times out at 30 days post-payment and returns back to your funding source.


Advice is voluntary.
Kudos / Solution appreciated.
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