- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Unfortunately I decided to use a Secondary email address when establishing an AliExpress account and now I'm owed a refund which, I think, is directed to the Secondary email address. I don't want to change the Primary email address because of ongoing/reoccurring payments. Any suggestion on how to deal with this situation such as establishing another PayPal account for the Secondary address? Many thanks. Cheers, Stephen
Solved! Go to Solution.
- Labels:
-
Receiving Money
Accepted Solutions
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Refunds automatically go back to the funding source used to pay the seller, so if you used bank account or card it would go back there.
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I used PayPal to pay the seller with payments to PP through a card. So, would the seller issue the refund to my email on file with the AliExpress account (i.e., a Secondary Address) or to PayPal using the address from which the payment originally came (i.e., my Primary Address)?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212
Advice is voluntary.
Kudos / Solution appreciated.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- PayPal showing Payment Denied due to your receiver's address is non-receivable country in Transactions Archives
- Can't transfer any crypto out of PayPal, trying for weeks, support is no help? in Wallet Archives
- Is this a legit PayPal email address for receiving a payment in Security and Fraud Archives
- PayPal CATCH 22: Victimized by the software or How to prove to PayPal that I am who I am in Managing Account Archives
- Error in Payment - made to phone number not email address in Transactions Archives