Payment On Hold

[Riji1]

I have payment on hold due to WH tax which is not apply to me as an non us citizen and living outside the US, please help me.

Thank you,

Risi Matthew

[kernowlass]

@Riji1 

If you are living outside of the U.S then why are you using a U.S registered paypal account and not one registered in your own country?

[Riji1]

Thank you for your quick reply appreciate it. Reason for that which i never thought would be a an issue, i was on an official trip to attend a workshop in the US when i created my PayPal account so this is why. I already informed one of the PayPal rep of the situation.

Thank you and hope this answer your question, please let me know if anything. 

Risi Matthew

[kernowlass · Accepted solution]

@Riji1 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.

[Riji1]

Thank you for the information, appreciate it.