Lost banking information on my PayPal app

UKsteveparrish
New Community Member

Today I attempted to transfer money to a listed family member and none of my banking information was available for use. I have used PayPal for more than 2 years to pay the same family member regularly without issues through my linked Chase Bank account. I had to use my debit card and was charged a fee. I tried to re-enter my Chase Bank checking account information and the App would not accept the information. WHY did this occur and what will PayPal do to remedy this occurrence?

Login to Me Too
0 REPLIES 0

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.