Issue using pay in 4

violinist210
New Community Member

I attempted to purchase an item using pay in 4 using paypal. After a agreed to pay in 4, there appeared a sign that said error using paypal. I then did it again for it to do the same thing. I was still looking at my check out screen and it wanted me to re insert because there was an error. I am not sure what to do, I looked and it charged me the initial pay in 4. All I know is that my transaction never went through. Not sure what to do.

Login to Me Too
1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @violinist210,

 

Welcome to the PayPal Community and thank you for your post!
 

I do understand your concern with this. When you attempt to make a payment, the amount can be temporarily charged to your bank/card. This is an authorization charge.

 

As the transaction did not complete, the merchant will not process your order. Therefore, the temporary charge will be removed from your bank within 72 hours. This is normal practice for online payments, so no need to be worried if this happens again.

 

I hope this helps!
 

- Rachel 
 

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.