I've had a refund sent to card I no longer use how can I get my money put on my new card
Jimrollins
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Posted on
Nov-29-2022
02:05 PM
Had a refund put on an old card how do I transfer the money to my new card
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PayPal Employee
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Dec-01-2022
10:07 PM
Hi, @Jimrollins
Thanks for your post and welcome to PayPal community!
I'm sorry to hear that the refund was sent to the old card and you wish to transfer it to the new card. I would like to inform you that a refund will go back to the mode of payment used for the transaction. You will have to reach out to your bank/card issuer to help you with the funds.
I hope this information was helpful!
Shantha

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