I didn't receive the money after the refund

akram84
Contributor
Contributor

I was refunded 2 days ago and I didn't receive the money in my bank account

I contacted the bank and they informed me that there is no issue in my bank account

Seeking your kind help 

Regards,

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@akram84 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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