Hold

Sheckmob
New Community Member
The shipment was delivered two days ago and the status is still shipping in paypal ! When will it change to delivered and i can receive my money?
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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Sheckmob 

PayPal has to verify the tracking status with carrier. If the carrier doesn’t update shipment status in tracking info to delivered, it won’t trigger the release and you’ll have to wait til after 21 days for PayPal to release funds.

 

You can also ask buyer to confirm receipt if you added tracking to the PayPal transaction already.

 

Here's how to confirm you've received an item:

  1. Click Activity at the top of the page.
  2. Find and click the original payment for the item.
  3. Click Confirm receipt.
  4. Click Yes to confirm that you received the order.

***Not all purchases require receipt confirmation.


Kudos & Solved are greatly appreciated. 🙂
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