Full payment not received due to hidden fee

PizzaL
Contributor
Contributor

I’d like to query as to why I made a personal payment, from South Africa, as per the seller’s quote and yet when the seller received the payment, instead of receiving the full amount of €1700 which I paid after my fees, she only received €1608 as €91 was deducted for fees which is excessive. Please advise how to send payments via paypal ensuring that the amount paid from my account is the amount which the beneficiary will receive.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@PizzaL 

 

All sellers pay fees on receipt of payment for goods/services.

Fees are in paypals user agreement for your country.


Advice is voluntary.
Kudos / Solution appreciated.
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PizzaL
Contributor
Contributor

Thank you, understood but how do you know what amount to send the seller to include the fees so that the seller is not paid short from the asking amount.

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