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lborras890 · ‎Mar-10-2022

Hello,

I just made a purchase from Banana Republic and noticed that PayPal was charged twice. However the website only finalized the purchase on the second charge. I'm hoping the first one gets cancelled once the item ships? Is that how it would work?

kernowlass · ‎Mar-10-2022

@lborras890

If they only claim / capture x1 then the other should time out at 30 days if the company can't void it.

If x2 are claimed / captured then they can refund x1 payment.

Advice is voluntary.
Kudos / Solution appreciated.

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kernowlass · ‎Mar-10-2022

@lborras890

Does the second one show as pending and the first completed or payment?

Advice is voluntary.
Kudos / Solution appreciated.

lborras890 · ‎Mar-10-2022

They're both pending. I contacted Banana Republic and they said only one order was placed...so I think it's safe to say only one will go through in PayPal. I'll keep an eye on it

kernowlass · ‎Mar-10-2022

@lborras890

If they only claim / capture x1 then the other should time out at 30 days if the company can't void it.

If x2 are claimed / captured then they can refund x1 payment.

Advice is voluntary.
Kudos / Solution appreciated.

XmiadA123 · ‎Sep-06-2022

so what happened? i have same issue, did they refund the money?

PayPal Community

Double payment

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