Didn't get refund on my debit card

Romps
Contributor
Contributor

Hey!

Recently I refunded steam game and waited 2d and today I saw a message "Arrived Early" but haven't got my 25€ on my debit card. Is this like common issue or what? Anyways I want my money back.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Romps 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account. Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).

https://www.paypal.com/us/smarthelp/article/FAQ1212


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Romps
Contributor
Contributor

It's been a week and still haven't received anything. I contacted to steam support aswell and they said that the money should be arrived.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Romps 

 

Guess you didn't actually read all the information in my above post?

You know the bit where I say allow up to 30 days for a refund to a card??


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