- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi. Today I made two payments through PayPal (Pounds to Euro, since I can't pay Euros using my UK debit card) for hotel bookings made at Booking.com and I my bank account shows that I was charged twice on both occasions. Could someone help me to sort this out and tell me what to do next? The total amount is over £200, so I am really worried over losing it. Thanks!
Solved! Go to Solution.
- Labels:
-
Transaction Inquiry
Accepted Solutions

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @RP_Camb
Welcome to the PayPal Community! I understand your concern regarding the duplicate transaction. I suggest you check your bank account if the transaction is pending or completed. If the duplicate transaction is pending then it will be released automatically as it might be an authorization charge from the merchant. You can also check the Recent Activity in your account to view the transaction details. The pending transaction should get expired automatically within 30 days. For further assistance, please contact us directly by clicking on the Contact us at the bottom of PayPal website.
I hope the provided information is helpful to you.
Ameen

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi @RP_Camb
Welcome to the PayPal Community! I understand your concern regarding the duplicate transaction. I suggest you check your bank account if the transaction is pending or completed. If the duplicate transaction is pending then it will be released automatically as it might be an authorization charge from the merchant. You can also check the Recent Activity in your account to view the transaction details. The pending transaction should get expired automatically within 30 days. For further assistance, please contact us directly by clicking on the Contact us at the bottom of PayPal website.
I hope the provided information is helpful to you.
Ameen
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
That's all good and well if you have sufficient funds on your card.My card was prepaid and non fillable.I have 80 cents on my card right now and wait 30 days to get $100 back!?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @Donkeysmum,
Welcome to PayPal Community Forum and thank you for posting!
I understand your concern regarding the pending payment and I apologize for the inconvenience caused with this transaction. It seems like payment is processed as authorization. Authorization is an agreement between you and a merchant to purchase an item for a specific amount of money. A merchant can capture your payment at a later date if your item needs to be assembled or isn’t available. If the merchant you sent money to, doesn't claim the money within 30 days, the full amount will be returned to the original payment method. You’ll need to contact the merchant http://booking.com to cancel an authorization. If the merchant refuses to do so, then you can wait till the payment gets completed and then we encourage you to report it to our Resolution Center as soon as possible.
Good Luck,
Ayesha
If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- bank foreign fee in Transactions Archives
- Keep getting charged, and it's paypals mistake in Security and Fraud Archives
- Seller fees on personal account? in Transactions Archives
- I was unauthorizedly charged and activity not showing on my account in Security and Fraud Archives
- How long does it take to receive refund from token used to remove limitation on PayPal account? in Transactions Archives