Cards don't appear on Standard transfer, but do on Instant transfer

PatrikDR
Contributor
Contributor

As the title implies, I can only use Instant transfer as of January of this year. Both of my cards are linked to my account, and they are both visible and selectable in the case of an Instant transfer. However, neither show up on the Standard transfer. All that's shown is the "link a card" and "link a bank account" options. I've tried linking those same cards to the standard transfer on numerous browsers, phone app on different phones, etc. and nothing works. It just loops back to the same view. I cannot link a bank account because I'm not in/from the US and don't have a US bank account.

 

I've messaged Paypal support on Twitter over 5 times by now, with no solution in sight.

Is this a trick to get people to spend that extra 1% fee or what's the deal here? It seems very convenient that the instant transfer option works, but not the standard one. On top of having a horrendous USD to EUR conversion rate, now I need to also pay another 1% fee to get my own money? Seriously? This smells of illegal practice to me.

Login to Me Too
2 REPLIES 2

PayPal_Bindu
Moderator
Moderator

Hello @PatrikDR,

 

Welcome to our community forum and thanks for posting!

 

Sorry to hear that you're not able to use standard transfer in your PayPal account. Please try clearing cache/cookies and also try using a different browser/device to see if this works and the linked financials may appear for standard transfer. If the issue persists, you can reach out to our customer support team through the available contact options on our website for additional assistance. 

 

I hope this information helps!

Bindu

If you feel this or any other post helpful, please enrich the community by giving kudos or accepting it as a solution.
Login to Me Too

PatrikDR
Contributor
Contributor

I've tried all of those and have had no solutions. That was the first thing support suggested, and I've tried it, to no avail.

The only reason why I've even posted here is because this is the last thing I can do, complain and see if anyone else has the same issue as me.

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.