Cant receive the refund (expired card)

gekanukr
Contributor
Contributor

Hello,i was refunded from ebay to the card that got expired. My bank says they sent it back to paypal. Seller says they didnt receive anything back. how do i receive the refund to my new updated card? Thanks

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@gekanukr 

 

If the card ACCOUNT that both cards belong or belonged to is still open then it should go through fine.
However if its a completely new card / account then it may decline so ask your old card issuer if they can help you recover your refund.


Advice is voluntary.
Kudos / Solution appreciated.
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