Automatic payments

[Gunderch]

my question is how can I get an automatic payment that I canceled to work again, I've tried everything in the app and the website and I just can't find anything

[sharpiemarker]

@Gunderch 

Simply make a new transaction with the merchant. A new automatic payment profile is set up again when you complete checkout.

[Gunderch]

I don’t get it sorry 😅

[PayPal_Bindu]

Hey @Gunderch,

Welcome to our community help forum!

Thanks for the help @sharpiemarker! You can’t reactivate a automatic payment after you cancel it. As @sharpiemarker mentioned, you can try to make a new transaction with the seller to set up the automatic payment profile or contact the merchant directly to set up the automatic payment profile again.

Best wishes,

Bindu