refund and fees

[kirkaldi]

Hi all, can you help me.  just sold something but the event is cancelled, i want to refund the buyer quickly, paypal have already charged approx £6 when i was paid the money, and i assume ebay will have charges to.  But once i refund the buyer via ebay do i receive these fees back?????  Many Thanks

[kernowlass]

@kirkaldi

When a buyer pays you via paypal you are charged a 3.4% fee + a 20p fixed fee.

When you use the 'refund' option the 3.4% fee is refunded but you are charged the 20p fixed fee as a processing charge for the payment and the refund.

[kirkaldi]

Hello, sorry can I just check some thing, I have already paid a PayPal fee approx £7 after a sale of £190, it was deducted as soon as the money hit my account.  Ebay will also charge me selling fees won’t they?  So, if I now refund the buyer will PayPal pay that £7 back and will ebay not charge me selling fees?  Thanks