send money for some services but i can't see it the activity

Wwsdeals
Contributor
Contributor

Hi everyone,

I hope someone could help i transfer money for service

i didn't get what i order

and i can't see the activity but money was transfer from my account and arrive to the seller

what can i do?

 

In the photo you can see the picture what the account received  the money

 

IMG_1788.PNG

 

Because i can't see it i can't open dispute

 

Need your help

Thank you very much

 

Login to Me Too
1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi Wwsdeals, 

 

Thank you for contacting the PayPal Community Forum, and welcome as a new member! 

 

It sounds like you may have checked out as a guest on PayPal, in order to complete this transaction. If you have made a purchase in this way, the transaction will not appear on your PayPal account. I would suggest contacting us via Facebook - https://www facebook.com/PayPal/, Twitter - @AskPayPal., chat or phone and we would be happy to advise.


- Siobhan 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.