problem in login we couldn’t confirm erorr

Olivxco
New Community Member

hello ,

i was trying to login into my account he asked me about verification code and the code not sent to my mobile

i tried more than 4 time and after 1 hours the msgs received and can't login because tell me

Sorry, we couldn’t confirm it’s you

Need a hand?
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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@Olivxco 

 

Do you have a mobile (not landline) phone issued in your country and registered in just your name verified on your Paypal account?
Paypal are using mobile phones for i.d requirements for logging in and withdrawal funds for extra security measures.


Advice is voluntary.
Kudos / Solution appreciated.
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