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login issue

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amjadanjum
Contributor
Posted on

dear sir i am amjad <Removed> and i have my another PayPal account ,,,,sir when i try login this massage is showy ,,Sorry, we couldn’t confirm it’s you,,i try to change my password again and again but the issue is not resolve

 

 

2 REPLIES 2

login issue

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PayPal_MariaI
Moderator

Hello, @amjadanjum!

 

Thank you for reaching out to us through the Community! 

 

I'm sorry to hear you don't have access to the account. The best to do in this case is to give us a call. In order to call our Customer Care, you can access the PayPal website, and choose the flag of the country of your account at the end of the page, on the right-hand side. Then go to the 'Help and Contact' section at the bottom and click on ‘Contact’. Next, click on 'Password and account access', then 'Login Problems’. You don’t need to be logged in to use this feature.

 

I hope this information helps.

 

Regards, 

María. 

login issue

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amjadanjum
Contributor

thanks sir i try to your asking point but issue not solve i call to paypal but the customer agent is not available i hear massage  please help us 

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