bought something on a scam website

maddieescanlann
Contributor
Contributor

So I bought something and was sent invoices which I paid. Later I found out its a scam website. I disputed with PayPal but put it through as unauthorised transaction by accident, now PayPal wont let me dispute it again. What do I do?

Login to Me Too
1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @maddieescanlann,

 

Welcome to the PayPal Community! I'm sorry a recent transaction hasn't gone quite as expected. If the option to change the dispute type is available, you'll see the option in your Case Details in the Resolution Center. If you do not see the option there, you can reach out to our Customer Support teams by clicking "Contact" at the bottom of any PayPal page. They're also available through Twitter direct message or Facebook instant message. 

 

Good luck with your case!

 

 - Jon K


If you find this or any other post was helpful, make our community better by giving kudos or accepting it as a solution.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.