Worries about a big order

Ade293
New Community Member

I have seen a garden furniture set on Facebook marketplace costs £900. I can order via PayPal. If I have any problems,faulty,not as described,damaged or doesn’t arrive what protection do I have.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Ade293 

 

Personally I wouldn't bother as its probably one of these......

 

Chinese Web Sites or on Social Media ads easy to spot (once you know the below signs) so buyer beware.

1. No return address on the returns policy. The site will look as if its in your country (where they despatch goods from) but they will ask for returns to go back to China (returns depot) at a shipping cost often more than the item is worth.
2. No contact telephone number. if you click on contact the most you will get is webmail or an email address.
3. Rarely company address information.
4. Great pictures of items at bargain prices that turn out to be tat.
5. Fake reviews.
6. Google and you can often see previous company names as they change them once enough claims roll in and Paypal stop them using their services and start over.
7. Send fake tracking numbers to win item non receipt of item claims.

As for buyer protection you need to go and read up on it in paypals user agreement so you can risk assess your transactions.


Advice is voluntary.
Kudos / Solution appreciated.
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