Why is Paypal charging me to get my money back?

[KendraWPR]

Okay, so this lady is paying me for a gift and I charge in USD because of the exchange rate, so I give her my email and everything and await her payment. She sent and I get an email saying the money is on hold, and the person sending has to send an additional 500$ so my PayPal balance can receive payment. She does and it gives me another email telling me I need to refund her so I do. Then I’ve been getting emails telling me I need to send an additional 500$ so I can get a business account. I’m so confused on what’s going on and why I’m sending money to PayPal so the funds are being received on my end. I do not have an additional $$ to send, and I keep getting told to send something for funds to be released. Is this normal? What do I do about it? I just want the sender to cancel but shes telling me she can’t cancel on her end. Am I being jipped? I hate this and just would like my money back.

[kernowlass]

@KendraWPR 

SCAM

You never pay any upfront fee as a seller or to receive payments into a Paypal account.

Ignore scammers that send fake Paypal emails telling you that you need to pay an upfront fee to verify/upgrade to a business account/or any other reason to accept a payment.

You would certainly never have to send funds especially via another payment processor/bitcoins/ or tokens/vouchers of any sort.

Any fee is auto deducted by Paypal at the same instant the remainder of the payment is credited to your Paypal account balance.

No funds in your balance = you have not yet been paid, even pending/held payments will still show in your Paypal account activity.