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Why does my account need verification when all verification checks are completed successfully?

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bwiper1979
New Community Member
Posted on

My dashboard says I cannot transact until I verify account information.

When I click to verify, it says all is verified and wait 7 business days.

It's been more than 15 business days and still nothing; all green checkmarks, but I still can't transact, and the notification still appears on the dashboard.

 

What's up with that?

1 REPLY 1

Why does my account need verification when all verification checks are completed successfully?

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kernowlass
Esteemed Advisor

@bwiper1979 

 

You need to contact customer services to resolve any limitation OR account specific issues.
Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.


Advice is voluntary.
Kudos / Solution appreciated.

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