Unable to resolve dispute

[desotoredneck]

I purchased a display shelf for my wife to use at markets. It took 1 month to ship and came from Ukraine. Said no return,no exch Was fragile and could not used by adaptin Since no r/t. Seller wouldn’t respond.Billed by western? In fl. Now they and PayPal want it r/rd in original package and condition be for refund. Not possible or not worth shipping-they want me to pay

[kernowlass]

@desotoredneck 

In the event of a dispute you choose your seller and not Paypal so you need to bear in mind possible return trackable costs before you go ahead and buy from that seller / country.

Paypal state this >>
IMPORTANT: You may be required to return the item to the seller or other party we specify as part of the settlement of your claim. PayPal Buyer Protection does not entitle you to reimbursement for the return shipping costs that you may incur.

You also have the option to do a chargeback via your card issuer instead of a Paypal dispute if you funded your Paypal payment via a credit card.