Welcome to the PayPal Community. That certainly would be a frustrating message to receive. If you are getting this when you are sending money, it may be that your recipient is not set up to receive money. In that case, you will want to direct your recipient to reach out to Customer Support. If someone is trying to send money to you, there would be a different solution. If your sender is seeing this message when trying to send to you, you may need to take some steps to be able to receive money. Here is an article that will explain the steps that you need to take.
I hope this information helps!
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