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Someone hacked my account and sent money to three different accounts

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Guppymvelase15
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Someone hacked my account and sent money to three different accounts
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Someone hacked my account and sent money to three different accounts

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kernowlass
Esteemed Advisor

@Guppymvelase15 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then you may receive a refund (terms and conditions dependent).

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.



Advice is voluntary.
Kudos / Solution appreciated.

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Solved

Someone hacked my account and sent money to three different accounts

Options
Go to solution
kernowlass
Esteemed Advisor

@Guppymvelase15 


if you were hacked......

Click on the transaction in your paypal account and use the 'report a problem' link at the bottom to report it as unauthorised if that is what it was.

An unauthorised transaction means that your Paypal account was hacked and used without your consent.
If Paypal check IP addresses / devices etc and find that it was hacked then you may receive a refund (terms and conditions dependent).

I hope you changed your password and security questions?
I hope you ran a virus scan on your computer?
I would also be telling my card issuers and bank accounts company that the account was hacked so that they can keep an eye on your account OR remove the financial info involved until things are sorted.



Advice is voluntary.
Kudos / Solution appreciated.

View solution in original post

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