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I didn't receive my item and Shixi gave some phoney shipping label and PayPal denied my claim. I'm out my money and Shixi keeps ripping the public and PayPal backs them up !!!
This company is truly a sham. However, shame more on Paypal for having the resolution be to send the faulty product back to China at a cost of more than the value of the product for a problem the vendor created. Shame on you Paypal for total disregard of your purchasers in favor of a sham company. Literally hundreds of complaints about Shixi Network Technology Co Ltd and your resolution is worse than their company's sham. Shame on you Paypal. I have been a member of Paypal for 18 years and am now looking for an alternative. Shame on you Paypal. No thanks to you Paypal. No plausible solution from you Paypal. Shame on you Paypal.
I twice bought something on Instagram and paid with PayPal. Both purchases were disasters. The first time I never received the item and PayPal refused the refund. The second time (Shixi Network) I received the wrong item. While PayPal refunded the shipping expense, it refuses to refund the purchase.
My New Year resolutions : Never again buy on Instagram (and anyway much better, cheaper and faster to buy same items on Amazon) and only use PayPal in exceptional cases. PayPal considers itself some kind of monopoly and behaves arrogantly by not stand behind its customers. It is high time for Apple, Google, Amazon, or someone else, to come with a good alternative to PayPal.