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I ordered the luggage packing organizer set from these people on February 17. I sent an email three times but i have not received a response. I wanted
to make sure that this was a legit site and not a scam. So far, I am not convinces that this business is legit. Unfortunately, the payment is completed. How do we dispute and eventually cancel? Please advise. Thank you.
I have purchased 2 sets of luggage organizers Feb 16, 2020 and have yet to receive. There was no way to contact the company and so I took to PayPal and launched a dispute. Several back and forth emails to get a response on May 17 that the seller will refund my money when I return the item to them. They provided an address written in Chinese. How am I supposed to return an item that I have not receive? I thought PayPal had a guarantee on purchase. No way to communicate this to PayPal as the email is a no reply email address. No where on their site is there contact information for PayPal. Their chat function is a robot driven app and says it will send my information forward. This is becoming a joke. I paid $29.88 USD ( I am Canadian so much more) and have nothing to show and no real responses from Paypal Anyone have luck in contacting Paypal? I have sent an email to the email address suggested in this forum and will advise if I get any response. I am beyond frustrated with this. Do not buy from this company EVER.
I’ve been scammed I guess too. Approximately $45.00 lost to item paid via PayPal on May 1, 2020 to this company. No tracking info Online and I haven’t received the product. They don’t have a Website when I checked Today and how do we contact them? Where is the email folks have written to them? Needing help in recovering my money...
I've emailed these people and never got a response. (email down below) I'm still in the process of figuring this out.
Have you solved your issue yet? If so, what did you do?
Shixi Network Technology Co., Ltd. is a scam company that takes orders but never ships products. This is a known problem, as there are dozens of stiffed customers reporting on the Paypal community. They apparently change store names on shopify and scam more people because FB permits them to advertise. I demand a refund - this is a scam site and the link to track that they gave me says this shipping number does not exist. The shipping number on their confirmation is "YANWEN tracking number: UF204709135YP " - with the hotlink to this site- which says the shipping order does not exist: https://www.laposte.fr/outils/suivre-vos-envois?code=UF204709135YP
My advice is to never -ever- purchase a product on FB ads- the international scam companies hide behind english websites but are run overseas. FB, Shopify and Paypal are complict since none of them vet companies for fraud- and as we see here, do not shut down the companies even after the fraud is reported.