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I ordered the same Cat Litter Box. After 6 weeks or so I got a cheap tooth brush. I complained to PayPal and the case was denied because they said RonBang shows item delivered. I have called and reopened the case with photos of what was ordered and what was delivered. PayPal re-opened the case and now I have to wait for resolution again. RonBang keeps sending me email to settle for 45% refund or a new shipment and I keep denying it but they keep sending it again I guess to extend the deadline until I give up. I will pursue it further with PayPal or cancel my account if not refunded. You can always complain to Better Business Bureau if no resolution is reached. I am surprised at PayPal. They don't need these merchants.