Refund and case update
Mcarvajal08
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Posted on
Oct-13-2021
08:44 AM
I was offered a refund when my item wasn’t as described, I returned the item and was delivered to the seller. Now the seller won’t confirm/ updated the case so I could get a refund. What can I do?
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Disputes & Chargebacks
1 REPLY 1
kernowlass
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Oct-13-2021
01:16 PM
Did you open a dispute?
Which one did you open?
Did you escalate to a claim?
Did Paypal find in your favour?
Did Paypal tell you to return the item?
Did you provide Paypal with a tracking number to prove delivery?
Does tracking show the item as delivered ???
Advice is voluntary.
Kudos / Solution appreciated.
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