Hello @SonjaDS,
Welcome to the PayPal community and thank you for your post!
I understand that these types of messages can be confusing. To verify if the message you received is really from PayPal, please log in to your PayPal account and go to your Resolution Center. Your Resolution Center will contain information on any account issues we may have contacted you about. If you receive a suspicious email, text message, or call, do not provide your personal or financial information, and do not click on any links, please forward them to phishing@paypal.com. If you shared personal or financial information, please change your PayPal password and security questions at your earliest convenience by following the steps listed in this help center article. You may want to first run a virus scan, just to make sure that you didn't pick something up from clicking any links. You can also read more about how to spot fake emails.
I hope this helps,
Ayesha
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