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Permanent suspension. How do I appeal it?

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YungCatgirl
Contributor
Posted on

I've been permanently suspended for TOS violations. I've done nothing wrong. How can I contact PayPal support? I don't live in the US, so phone support would be expensive due to fees related to worldwide calls. Please help me.

2 REPLIES 2

Permanent suspension. How do I appeal it?

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kernowlass
Esteemed Advisor

@YungCatgirl 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.





Advice is voluntary.
Kudos / Solution appreciated.

Permanent suspension. How do I appeal it?

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YungCatgirl
Contributor

@kernowlass 

 

Where do I access Live Chat? And yes, I've tried messaging them, they've always just forgotten it after promising to do something though. Sorry for the late response.

 

Does phone chat cost extra if I'm calling from Finland?

 

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